What Travelers Say About Best Jamaica Tours
Guests keep mentioning the same things: they found us fast at Desk 4 inside Montego Bay Airport, their driver was on time both ways, prices were clear, and the ride often turned into a great day out. Here’s what real travelers wrote on Google — and how each part of the service works.
Reviews tell you more than any sales page. We read every one, and the same themes come up again and again — the things travelers worry about most before they land in Jamaica. We’ve grouped recent Google reviews by those themes and added a short note on how each part of our service actually works.
“Walked up to the desk and was immediately taken to our driver”
Outstanding service. Walked up to the desk and was immediately taken to our driver Leroy! Was picked up at scheduled return time.
How it works: after immigration, baggage claim and customs at Sangster International Airport, go to Desk 4 inside the arrivals hall. Our team checks your booking and walks you straight to your driver — no searching the curb, no negotiating. On your departure day, your driver collects you at the time we scheduled when you booked.
“Smooth, timely, and stress-free” — arrival and departure
I had a truly awesome experience with the transportation service! The pickup and airport drop-off were smooth, timely, and stress-free. The driver was professional, courteous, and very accommodating. Communication was excellent, and everything went exactly as planned. I would definitely recommend this service to anyone looking for reliable and comfortable airport transportation. I’ll certainly use them again on my next trip!
We used Best Jamaica for transport to/from Negril and Montego Bay and will absolutely use them again. On time, helpful, awesome drivers!
How it works: include your flight number when you book and we time your pickup to your real landing. Most guests book a round trip, so the ride back to the airport is already planned around their hotel’s distance and flight time. Heading west? See our Montego Bay Airport to Negril transfer guide.
“I felt safe, informed” — drivers you can trust
Solo female traveler – Both of my drivers were amazing! I felt safe, informed, and learned so much about the island during my drive. Definitely a company I would recommend.
These Group of Chauffeurs .Were awesome they were nice talkative. Respectful and Courteous
Javier was an amazing driver and very professional, I will definitely recommend
How it works: every ride is private — only your party is in the vehicle. Our drivers are local, know the roads and the island, and are happy to share what they know along the way. That matters most for solo travelers and first-time visitors.
“Prices were transparent … way better than the tour desks at the resort”
On our recent trip to Montego Bay, we did airport round trip transfers and two excursions with BestJamaica. We were a group of 8 travelers staying at a resort in Rose Hall. They were punctual and communicated very clearly via WhatsApp. Their prices were transparent, clearly available on their website, and way better than those provided by the tour desks at the resort. Additionally, we got a private van that was flexible to the needs of our group. …
How it works: transfers are priced per vehicle, not per person, so groups share one rate. Tell us your group size and luggage when you book and we assign the right van — or several vehicles for larger parties. See Montego Bay airport transfers for Rose Hall and Montego Bay hotels.
“He set us up with a driver for the very next morning” — from transfer to tour
These people are the best. All of them were friendly and helpful. We booked a shuttle to our resort from the airport. On the way we were talking to the driver about things we wanted to see and he set us up with a driver for the very next morning to take us to Dunn’s Falls, Shopping, and Lunch. Their prices were great and the service was great. They were easy to reach when we needed anything. Ryan and Keith are the best!
For our two excursions: Montego Bay city tour and Dunn’s Falls+Luminous Lagoon; the drivers were Keith and Miguel, who were really engaging and cheerful. They accommodated last minute stops along the way.
How it works: many guests meet us for an airport transfer and come back for a tour. Popular choices are Dunn’s River Falls, Montego Bay city tours and the Luminous Lagoon at night. Tell your driver what you’d like to see, or book a tour online with pickup from your hotel.
“Easy to communicate with” — a real office team
Loved my experiences with this company. So far, I think they really are the best. Shamelia was easy to communicate with…
How it works: you deal with our own office and booking team, not a call center. Before and during your trip, you can reach us on WhatsApp at +1 876 403 5045 for changes, questions or a last-minute ride.
The team guests mention by name
Great service comes from people. These are some of the team members travelers named in their reviews:
Questions Travelers Ask Before Booking
Where do I meet Best Jamaica Tours at Montego Bay Airport?
After immigration, baggage claim and customs, go to Desk 4 inside the arrivals hall at Sangster International Airport. Our team checks your booking and takes you to your driver.
Are Best Jamaica Tours drivers on time?
Guests regularly mention on-time pickups for both arrival and departure. Include your flight number when you book so we can time your pickup to your real landing.
Can a large group book one private transfer?
Yes. Transfers are priced per vehicle, so groups share one rate. Tell us your group size and luggage and we assign a van or several vehicles.
Can I book a tour with Best Jamaica Tours after my airport transfer?
Yes. Many guests book Dunn’s River Falls, a Montego Bay city tour or the Luminous Lagoon with us after their transfer. Ask your driver or book a tour online.
Where can I read more Best Jamaica Tours reviews?
All reviews are on our Google Business Profile, listed as Best Jamaica Airport Transfers & Tours.
Traveled with us? Your review helps the next traveler choose with confidence.
See All Google Reviews →Book the Ride Our Guests Talk About
Private transfers from Montego Bay Airport · meet us at Desk 4 · tours with pickup from your hotel.